Once the strategic foundations of your sales plan have been laid, the next vital step is to ensure your sales leaders are capable of executing
In most organisations, the customer service department and the sales team are two separate entities. But in actual fact, they should be treated as part
It’s no secret that customer service and sales don’t always get along. Whether that’s because they’re often split into two different departments, or that communication
The power of an effective sales process cannot be understated. From increased productivity to improved staff engagement, the benefits are far reaching. And the best
When it comes to your sales process, the old adage that “something is better than nothing” doesn’t quite cut the mustard. In fact, an ineffective
Many people find this hard to believe, but in most cases sales training doesn’t work – at least not by itself anyway. Research shows that
Think of sales training like a crash diet – it might work wonders at the time, but if you don’t continue working on it after
What happens after sales training is just as important as what happens before and during. In order to get the most out of training, you
Having no future sales visibility is the number one challenge that CEOs face. We’ve already detailed why an established pipeline is critical to the success
There’s no ‘quick fix’ when it comes to improving sales performance. A good sales training strategy requires careful thought and long-term planning – it’s pointless to
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