A Customer Service Training Programme is Essential for Sales Growth
Lead generation, cold calling, prospecting, networking – these are all essential things for a salesperson to do in order to meet targets and bring in
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Lead generation, cold calling, prospecting, networking – these are all essential things for a salesperson to do in order to meet targets and bring in
In 2014, Hot Springs Spas blew their annual sales records out of the water. Until then, the highest number of units sold in a year
Once the strategic foundations of your sales plan have been laid, the next vital step is to ensure your sales leaders are capable of executing
In most organisations, the customer service department and the sales team are two separate entities. But in actual fact, they should be treated as part
Our research shows that 46 per cent of hires fail within the first 18 months on the job. Why? It comes down to a number
All too often salespeople are told that in order to achieve their sales targets they need to network and build relationships, assist potential clients with
Did you know that in order to produce a highly-functioning and successful sales team, your sales managers need to spend at least 50 per cent
It’s no secret that customer service and sales don’t always get along. Whether that’s because they’re often split into two different departments, or that communication
Extraordinary sales leaders aren’t born, they’re created. They are shaped by life, work experience, training, adversity, success, and more. The problem is, extraordinary sales leaders
Consistent, ongoing success in sales is rarely thanks to luck. Most of the time, it’s thanks to robust sales systems. When you have formal systems
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