Engineering & Industrial

The team achieved significantly higher customer-facing activity and improved internal cohesion through

Challenge

What changed at Dekomte

Managing Director Jake Waterhouse explains how Dekomte revitalized their sales strategy by partnering with SalesStar to implement professional development, team evaluations, and consultative coaching.

This transformation has already driven a significant increase in customer-facing activity, establishing a strong foundation for sustained commercial success.

Approach

In their words

The first part of this year so far, each of our salespeople has had more customer-facing visits than they had in the whole of last year. We’re now setting the right foundation points for the sales process to be successful.

There’s been a better cohesion of the sales team, and that’s really come about through their communication together, facilitated by SalesStar and also the coaching that’s come from SalesStar.

I think it’s an absolute no-brainer to engage in developing your staff… SalesStar is an amazing partner to help develop the journey.

From the client