Core business up almost 60% in two years, with a clear, embedded sales process

Select Patient Care designs and manufactures hospital and patient transport equipment, including stretchers and procedure chairs. Like many family businesses, it had plenty of activity but little structure: roles were unclear, no one was accountable for results in each sales region, and the core business had stagnated while growth became slower and more expensive.

SalesStar trained the whole team and its sales director, and helped put a complete sales process in place with a clear qualifying process, so the frontline team now focuses on the orders the company actually needs. The core business has grown almost 60% in two years.

SalesStar were able to come in and provide in-depth training and resources for all of the team, as well as myself as a sales director, and really facilitated the implementation of a complete sales process. They also set up a clear qualifying process, so our frontline sales team have been able to focus on orders that the company actually needs, rather than spending their time on opportunities that do not bring the value the organization requires. The results from our engagement have been that our core business has grown almost sixty percent in two years. I wouldn't hesitate in recommending SalesStar to anyone considering going through the process. It's well worth it.